Returns & Exchanges
At Wall Art Direct, we want you to be completely satisfied with your new home decor. If your piece isn't the perfect fit, you can return or exchange your order within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Artwork
Carefully repackage the item in its original protective internal packaging and sturdy outer shipping box to prevent damage during transit.
Ship the Package
Affix the provided return label to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned art, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
